How many times have you been frustrated by not being able to get a live human on the phone? Increasingly, to save costs, customer support is being handled by automated recordings and AI chatbots. When it has happened to you, you’ve probably been annoyed, possibly gave up on your transaction, and maybe even told others about your poor experience with that company.

Studies consistently demonstrate that positive human customer support experiences significantly boost customer loyalty, repeat purchases, and brand advocacy, while poor experiences can lead to customer churn and negative word-of-mouth. 

Panorama Call Solutions bridges the divide for business owners who can’t shoulder the costs of full-time staff to answer their calls, yet can’t bear the idea of their customers having a shoddy experience with AI and recordings.

We set you up with PEOPLE who can answer your calls 24/7 — or just when you are busy and feel like forwarding your phone.

Our team will answer your calls with a custom greeting that you choose. We can triage calls based on your instructions and pivot as needed on short notice. We can schedule appointments for you, take payments for you, and are even HIPAA certified to handle calls for medical professionals.

And we can do it all in fluently in both English and Spanish.

Interested in hearing more? Check out plans and pricing here and contact us!