Welcome! Please take a moment to read these Terms of Use carefully.

These Terms of Use explain the rules and expectations for using the website and services provided by EchoBridge Support, Inc. dba Panorama Call Solutions (referred to here as “Panorama Call Solutions” or “PCS”).

By accessing or using this website or any PCS products or services (together referred to as the “Site”), you confirm that you’ve read, understood, and agreed to these Terms of Use and any applicable laws. If you don’t agree, we kindly ask that you refrain from using the Site.

Continued use of the Site implies your acknowledgment and acceptance of any updates to these terms.

Warranty Disclaimer

We want to be transparent: the Site and all services or content available through it are provided “as is” and “as available” without any kind of warranty.

Use of the Site is at your own risk. To the fullest extent allowed by law, we disclaim all warranties—whether express, implied, or statutory—including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Specifically, we don’t guarantee that:

The Site will meet your needs or expectations

Access will be uninterrupted, secure, or error-free

Any defects will be fixed

The Site will be virus-free

The information provided will be completely accurate or reliable

Any content you choose to download or access is at your own risk. You are responsible for any damage to your devices or loss of data that may result. We also reserve the right to change any part of the Site, including content and services, at any time without prior notice. Verbal or written advice you receive from us does not create any new warranties.

Limitation of Liability

To the fullest extent permitted by law, Panorama Call Solutions is not liable for any type of damages—whether direct or indirect, incidental, special, or consequential. This includes things like lost profits, data, goodwill, or other intangible losses—even if we were made aware that such damages could happen.

This applies to issues related to:

Using or being unable to use the Site

Site content or the behavior of other users or third parties

Services you purchase through the Site

Costs from seeking alternative services

Unauthorized access to or changes to your data

Account downgrades or terminations

Any other situation connected to the Site or our services

If it turns out we are liable for something, your only remedy is to stop using the Site. And if we are found responsible for any damages, the total amount we would owe you will not exceed $100—or the amount you actually paid PCS for services, whichever is lower.

Some jurisdictions don’t allow these kinds of limits, so parts of this section may not apply to you.

Indemnification

By using the Site, you agree to protect, defend, and hold harmless Panorama Call Solutions, along with our employees, directors, agents, affiliates, and licensors, from any claims, damages, costs (including legal fees), or other liabilities that arise from:

Your use of the Site

Any actions or conduct on your part

Any breach of these Terms of Use or the law

Any third-party rights you may have violated

Changes to the Site

We may update, change, or remove any part of the Site—including services, features, and materials—at any time without notice. Likewise, we may revise these Terms of Use at anytime, and the changes become effective as soon as they’re posted.

You’re responsible for reviewing these terms regularly. If you keep using the Site after changes are made, that will be taken as your acceptance of the updated terms.

Intellectual Property

All content on the Site—including text, graphics, media, logos, layout, and software—is owned by Panorama Call Solutions and protected by U.S. and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to view and use the Site for personal, non-commercial purposes. You may not copy, modify, distribute, publish, transmit, or exploit any content without our written permission—unless otherwise permitted under fair use (per 17 U.S.C. § 107).

You also agree not to:

Interfere with the Site’s functionality

Decompile, disassemble, or reverse-engineer any part of the Site

Use any Site content for unauthorized commercial purposes

Collect or harvest information about other users

Access to Information

You can update or delete your personal information by logging into your account and adjusting your settings. Please note, we may retain archived versions of your data as part of our standard backup and storage procedures.

Proprietary Rights

Everything you see on this Site—including original artwork, photos, videos, software, design elements, and written content—is the intellectual property of Panorama Call Solutions.

Unless expressly authorized by us in writing, you may not use, reproduce, modify, display,or distribute any portion of our content for commercial purposes. We take intellectual property rights seriously and expect users to do the same.

Electronic Communications

When you communicate with us by email or through the Site, you are consenting to receive responses electronically. You also agree that any agreements, notices, or other communications we provide electronically meet any legal requirements for written communication.